1. How do I order online?

You can simply go to ‘Shop Online’ page on our website and start adding products to the cart and fill your details at the checkout. Alternatively, you can create an online account by clicking ‘Register’ on the top right corner of the website. We recommend creating an account as this will allow you to view your recent orders, manage your shipping and billing addresses, and edit your password and account details.

Step by step instructions on placing an online order can be found here -> CLICK HERE

 

  1. How do I pay?

At the online checkout through secured online payment. You’ll be asked to enter your payment details at the checkout – we accept Visa, Mastercard & Amex cards.

 

  1. Do you deliver to my area / postcode?

Please find our current delivery locations -> CLICK HERE

 

  1. What if you don’t deliver to my area yet?

We are currently delivering to suburbs close by to our store at Windsor. Please send us an email to with your postcode suggestion and we’ll do our best to see if we can add your location to our delivery run.

 

  1. What days do you deliver?

Currently we deliver on Monday, Tuesday, Thursday, Friday and Saturday to all delivery locations.

 

  1. Can I give special instructions for my order?

Yes, definitely! You can add this to ‘Order Notes’ at the checkout when you place your online order.

 

  1. Do I need to be home at the time of delivery?

No, you don’t. We can leave your order at a safe place. If you prefer us to leave your delivery at a specific place, please mention this under  ‘Order Notes’ at the checkout.

 

  1. How much do you charge for delivery?

Delivery fee depends on your order value. Your delivery fee will be calculated at the checkout. You will receive FREE delivery for all orders over $100.

 

  1. What is your daily cut off time for delivery?

Cut off time is 12:00 midnight for next day delivery.

 

   10. If there is an issue with my order, who do I contact.

Please contact us on 07 3357 5433 or email at .

 

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