What types of raw pet food do you offer in your butcher section?
We make it easy to feed your pets fresh, healthy food. Our butcher team prepares raw options like Chicken Frames (great for strong teeth and natural calcium) and bulk Chicken Pet Mince in handy 1kg packs.
Is your chicken pet mince free from artificial additives or preservatives?
Our Chicken Pet Mince is 100% preservative-free and handled the same way as our meat for people. We freeze it fresh to lock in all the goodness and natural flavour your pets deserve.
How should I safely store and thaw raw pet food?
Pop your raw pet food straight into the freezer when it arrives. When it’s dinner time, just move what you need to the fridge and let it thaw overnight. Never microwave bone-in products like chicken frames, as cooked bones can splinter and pose a safety risk to pets.
Can I add pet food items to my standard home grocery order?
Yes, you can! Add pet mince and chicken frames to your cart with your usual groceries. One easy checkout, everything delivered together.
How do you transport pet food to ensure it stays fresh and safe?
We keep things fresh from our market to your door. Your pet food is hand-packed at our Windsor market and delivered in our chilled vans, so it arrives cold and ready to store or serve.